Technical Difficulties

NOTE: In lieu of my problems with Blogger lately (which is finally fixed), I figured this was appropriate.

—-

Thank you for using ‘Glogle Boggler’ support chat.  Please type your first name in the space below and the Boggler site you have a question about and press ‘ENTER’.  A support representative will be with you shortly…

ME: Chris…http://bestseller4ever.boggler.com

WELCOME CHRIS, PLEASE HOLD WHILE…ROBERT…IS LOGGING ON TO OFFER ASSISTANCE…

ROBERT: Thank you for using support chat, Chris.  How can I be of service to you today?

ME: I haven’t been to my blog in over a month and when I went today, it was all messed up and the text and pictures were wrong.  I haven’t changed anything recently and wanted to know if there is something I need to do to fix it or if it’s a problem on your end?

ROBERT: Certainly, I can help you with that.  If I understand you correctly, you are having a problem with your Boggler account?

ME: Uh…yeah, that’s why we’re chatting.  Can you check on your end to see what is wrong?

ROBERT: One moment while I pull up your website…

[4 minutes later]

ME: Hey, Robert…you there.

[2 minutes later]

ME: Hello?!?

ROBERT: Thank you for your patience, Chris.  If you could please verify a working email address for our records.

ME: chris@buymybooksprettyplease.com

[3 minutes later]

ME: Did you find anything?

[6 minutes later]

ROBERT: Thank you for your patience, Chris.  That email matches our records. Could you please also verify a working phone number in case a representative needs to talk to you directly?

ME: 804-777-6666

[4 minutes later]

ME: I don’t mean to be rude, but I only have a certain amount of time remaining.  Can you please help me with my website problem?  If not, is there a number I can call.

[2 minutes later]

ROBERT: Thank you for your patience, Chris.  That phone number matches our records. Please hold while I connect you to a live customer service representative.  They will be able to better assist you with your account.

ME: What!?!  I’m talking to you live.  Are you kidding me!!!!

You have been pre-qualified by ROBERT (Robotic Online Boggler Evaluation Resource Technology) to have a genuine Boggler service problem.  

PLEASE HOLD WHILE WE CONNECT YOU TO…BOB…WHO WILL ASSIST YOU FURTHER.  YOUR WAIT TIME IS…72 MINUTES. 

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